Frequently Asked Questions


Can I buy my ticket on the Beer Bus?

You can only buy tickets online or from one of our street promoters. The most convenient way to buy your ticket is to buy it online.
We will need a 14€/ticket deposit from you, and the remaining price should be paid on spot by cash.

Can I get my deposit back?

When paying for the Beer Bus ticket, you must pay a deposit, which costs 14€/ticket. If you cancel your trip 5 days before the start, we will give you a refund.
If you cancel the trip less than 5 days before, we cannot give back the paid deposit. If the group or a person doesn’t show up at the starting time, we won’t give back the deposit either.

I am a wheelchair user. Can I use the Beer Bus?

Please keep in mind that the Beer Bus is not a low-floored vehicle. In this case, a wheelchair-user passenger can only use the bus if they have a folding wheelchair and have someone with them who can carry them to the bus.

Can I bring my pets on the Beer Bus?

The Beer Bus is not very suitable for animals, therefore we would like to ask everyone not to bring their pets or any live animal on board.

Can I reduce the number of our group?

You can cancel your trip 5 days (120 hours) before departure. You can change the number of participants as you wish 5 days before departure.
You can also change the number of participants between 5-2 days before departure, however, in this case, you can only decrease the number of participants with less than 50%. (i.e. if you booked 10 tickets for your group and want to cancel some of the tickets, you can only cancel 4 of them).
If you cancel between 5-2 days according to the given conditions, we give you back the full deposit. Cancellations, that happen less than 48 hours before departure cannot be refunded.

Can we drink anything else other than beer on the Beer Bus?

Yes, you can also add prosecco which will cost 6€/bottle. If you want to buy proseccos with your ticket, you must inform us at least 48 hours before the tour. Adding prosecco is easy: while booking the ticket, you have to give the exact number of proseccos you want to have on board.
You can also drink your own water and/or soft drinks on the bus.

What happens if I’m late?

Please arrive at least 5-10 minutes before your booking time! The bus can't wait for late arrivals, because it has a strict timetable. If you arrive late, we can’t accept your ticket for another tour and you have to buy a new one for a later journey.

What is the minimum group size on the Beer Bus?

There is no minimum number on the Beer Bus, you can come alone and buy only one ticket for yourself to the trip.

What is the maximum group size on the Beer Bus?

The maximum number of passengers on the Beer Bus is 25.

Is the Beer Bus tour private?

No, it’s not. Other passengers will be on the bus too. The maximum capacity of the bus is 25 people.

Can we drink our own alcohol on the Beer Bus?

No, it’s strictly forbidden to consume your own alcohol on the Beer Bus. The staff will confiscate it and only give back at the very end of the tour.

What happens if I show up drunk and/or under the influence of drugs?

Showing up drunk and/or under the influence is strictly forbidden. If you or anyone of your group shows up that way, we cannot let him on board. As this is a very strict rule, we also won’t give your deposit back in this case.

What happens if we don’t arrive back on time after the Beer Bus stops for a break?

After the bus stops, all those who get off and do not return at the given time, cannot continue the tour. You are not able to get on the next bus. The ticket won’t be valid for a later tour and you can’t buy a new ticket on the bus. You need to organize your transfer back own your own.

Can I cancel my ticket after I made the payment?

Yes, you can cancel it until 2 days before the booked time. You will find a cancellation link in your confirmation email. We will refund you the whole price of the ticket. This option is only available if you bought your ticket online.

Can I change the group size or the time slot on my ticket?

No, sorry this function is not available yet. But you can cancel the tickets 2 days before the booked time and make a new booking with the changed details. You will find a cancellation link in your confirmation email. If you cancel your trip, we will refund you the whole price of the ticket. This option is only available if you bought your ticket online.

Can I cancel my ticket less than 2 days before the tour?

Unfortunately no. Cancellation link is not available less than 2 days before the tour. In that case we can’t send you the refund.

Can I change the group size or the time slot on my ticket less than 2 days before the tour?

Unfortunately no. In this case you need to buy a new ticket. No refund is available.

Can I smoke on the bus?

No. Smoking is strictly forbidden on the Beer Bus.

What happens if one of our friends breaks the rules of the Beer Bus?

If it wasn’t unintentional, the staff will warn the passenger. If the behaviour is dangerous for anyone or the passenger doesn’t stop it after the first warn, the bus driver immediately stops the bus and the problematic passenger will be removed from the Beer Bus.
The removed passenger’s friends can decide if they would like to continue the tour without him or her. No refund.

Can we listen our own music on the Beer Bus?

Unfortunately no. We have a fix playlist on our Beer Bus.

This website uses cookies

We use cookies to analyse our traffic and improve user experience. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. To continue using this website, please accept our use of cookies below. Our data protection policy